Just like all other electronic devices, you can face troubles with the Netgear Arlo cameras also. At that time you need expert solutions for Arlo troubleshooting. You can find a number of manuals online of you can also try some tips we are going to explain here. If you are still not getting the required information for Arlo camera troubleshooting, you should directly call Netgear support team for help.

Arlo camera troubleshooting

Arlo Troubleshooting After Firmware Update to Arlo Cameras

  • If you are facing issues after applying new firmware to your Netgear Arlo camera, you must troubleshoot Arlo using following tips.
  • Make sure that the batteries you are using the Arlo cameras are fully charged, if they are low, replace them.
  • Make sure that the batteries you are using the Arlo cameras are fully charged, if they are low, replace them.
  • Try to re-synchronizing Arlo Netgear troubleshooting tip between your camera and the base station.

Arlo Troubleshooting Tips for the Arlo Base Station

You can easily remove the base station form your Arlo account. Remember, after removing the Arlo camera base station from your Arlo camera, it will remove all the previous setting for the Arlo cameras. Here are the steps to remove the Arlo base station from your Arlo account.

  • Login to the Arlo camera and access the “Mode” option. Arlo Netgear login
  • Here you will need to click on the base station you want to remove for the Arlo cameras.

  • Select the option “Disarmed” option. Arlo camera login
  • After that, click on the “Settings” option. Arlo security camera login
  • Go for “My Devices” option. Netgear Arlo troubleshooting
  • Simply click on the “Remove Device” option from there. Arlo Netgear troubleshooting
arlo camera not connection
arlo troubleshooting manual

Troubleshooting Tips if Arlo Camera is not Detecting the Base Station

  • Try restarting your Arlo camera base station. Arlo web login
  • You can also go for the reinstallation process for your Netgear Arlo cameras. You must make sure to connect your Arlo base station first to your router and then provide the power supply to the base station.
  • You also need to check the colour for the Arlo camera LED is it is not detecting the Arlo base station.
  • If the LED is not glowing within two minute, you must reconnect your Arlo camera base station to the router you are using. Arlo camera troubleshooting
  • If the LED is Amber in colour, that means your Arlo base station is connected with the router but not connected to the could server.
  • If the Arlo LED is green in colour, you must remove the battery from the base station and reinsert it once again.

Troubleshooting for Arlo Cameras to Get Better Picture Quality

  • First of all you will need to change the power management settings to the option “Best Video”.
  • You internet connection should be fast enough so you can receive the best video quality form your Netgear Arlo cameras.
  • If the router you are using are fully compatible for the Traffic Shaping, you must make sure that the router is optimized for the streaming videos.
  • Must increase the number of frequency devices you are using like, decrease the networks, WiFi devices and all other frequencies near by the Arlo camera and the base station.

Troubleshooting Tips for Improving the Position for the Arlo Cameras

  • Make sure to choose the location for the Arlo cameras so you Arlo cameras can coverage large geographical positions.
  • Make sure that the Arlo cameras are positioned in such a way that they can send the videos easily to the cloud account.
  • Make sure to place the Arlo cameras at a dissent distance from the floor.


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